Artisan in Front Office Operations-CDACC

About Course

The Artisan in Front Office Operations course, accredited by CDACC, equips learners with the essential skills required to work effectively in front office and reception areas within the hospitality and service industries. Students gain practical knowledge in customer service, reservations, communication, and guest relations.

Course Details

Level: Artisan
Course Duration: 9 Months
No. of Terms: 3
Requirements/Grade: D- & below
Exam Body: CDACC

Tuition Fee Per Term: 15,000
Registration Fee: 1,000
Students ID: 500

Course Outline

Course Units

COMMUNICATION SKILLS
NUMERACY SKILLS
DIGITAL LITERACY
ENTREPRENEURIAL SKILLS
EMPLOYABILITY SKILLS
ENVIRONMENTAL LITERACY
OCCUPATIONAL SAFETY AND HEALTH PRACTICES
BASICS GUEST RELATION SERVICE
FRONT DESK OPERATIONS
PORTERAGE SERVICE
INDUSTRIAL ATTACHMENT

How To Apply

Contact us through:

📩 Email: apply@ics.ac.ke
🌐 Website: www.ics.ac.ke

Visit our branches

Main Campus: Malaa Town (off Kangundo Road) – Tel: 0115 950 329
Nairobi Branch: Stanbank House, 3rd Floor, Moi Avenue – Tel: 0722 857 455
Nakuru Branch: Uniman Buiding, 3rd Floor, along Kenyatta Avenue next to Equity Bank, Nakuru CBD- Tel 0728 077 800
Mombasa Branch: Biashara Building, Upper Mezzanine Floor, along Nyerere Avenue near Catholic Cathedral opposite Shell Petrol Station- Tel 0740 131 917
Kisumu Branch: Eco Bank Building, 1st Floor, Oginga Odinga Road, Kisumu CBD- Tel 0723 891 404
Thika Branch: Thika Business Centre, 7th Floor,(Above Naivas Supermarket), Commercial Street ,Thika CBD- Tel 0798 282255
Eldoret Branch: Tiryo Sugarland Plaza(Formerly Uchumi), 4th Floor, Oloo Street, Eldoret CBD- Tel 0743 443 460
Virtual Branch: Stanbank House, 4th Floor, Moi Avenue, Nairobi CBD- Tel 0112 534 596
Isiolo Branch: Isiolo Youth Innovation Centre, Isiolo-Moyale Highway, Isiolo Town- Tel 0113 499 553
Marsabit Branch: Opposite Marsabit Stadium, next to Rubis, 1st Floor, Isiolo-Moyale Highway, Marsabit Town- Tel 0742 961 887

Click Here To Apply