Tour and Travel Operations

About Course

Explore the business side of travel with the Certificate in Tour and Travel Operations (CDACC) course at ICS Technical College. This program covers travel planning, ticketing, and customer relations skills for careers in tour agencies and travel management.

Course Details

Level: Certificate
Course Duration: 12 Months
No. of Terms: 4 terms
Requirements/Grade: D and above
Exam Body: CDACC

Tuition Fee Per Term: ksh 15,000
Practical Fee: ksh 2,500
Registration Fee: ksh 1,000

Course Outline

DIGITAL LITERACY
PARTICIPATE IN TRAVEL SERVICE DELIVERY
PARTICIPATE IN TOUR DELIVERY
MARKET TOUR AND TRAVEL PRODUCTS
APPLY TOURISM INDUSTRY KNOWLEDGE
PERFORM TOUR AND TRAVEL BOOKING AND RESERVATION
DEVELOP TOUR AND TRAVEL PACKAGES
PROCESS FLIGHT BOOKING RESERVATION

CONDUCT TOURISM RESEARCH
APPLY WORK ETHICCS AND PRACTICES
COMMUNICATION SKILLS
ENTREPRENEURIAL SKILLS
ORGANIZE TOUR SAFARIS AND TRANSFER
PROVIDE TOUR CUSTOMER SERVICE
INDUSTRY TRAINING
LIFE SKILLS
BUSINESS PLAN

How To Apply

Contact us through:

📩 Email: apply@ics.ac.ke
🌐 Website: www.ics.ac.ke

Visit our branches

Main Campus: Malaa Town (off Kangundo Road) – Tel: 0115 950 329
Nairobi Branch: Stanbank House, 3rd Floor, Moi Avenue – Tel: 0722 857 455
Nakuru Branch: Uniman Buiding, 3rd Floor, along Kenyatta Avenue next to Equity Bank, Nakuru CBD- Tel 0728 077 800
Mombasa Branch: Biashara Building, Upper Mezzanine Floor, along Nyerere Avenue near Catholic Cathedral opposite Shell Petrol Station- Tel 0740 131 917
Kisumu Branch: Eco Bank Building, 1st Floor, Oginga Odinga Road, Kisumu CBD- Tel 0723 891 404
Thika Branch: Thika Business Centre, 7th Floor,(Above Naivas Supermarket), Commercial Street ,Thika CBD- Tel 0798 282255
Eldoret Branch: Tiryo Sugarland Plaza(Formerly Uchumi), 4th Floor, Oloo Street, Eldoret CBD- Tel 0743 443 460
Virtual Branch: Stanbank House, 4th Floor, Moi Avenue, Nairobi CBD- Tel 0112 534 596
Isiolo Branch: Isiolo Youth Innovation Centre, Isiolo-Moyale Highway, Isiolo Town- Tel 0113 499 553
Marsabit Branch: Opposite Marsabit Stadium, next to Rubis, 1st Floor, Isiolo-Moyale Highway, Marsabit Town- Tel 0742 961 887

Click Here To Apply