Certificate in Office Administration
October 13, 2025 2025-10-27 7:08Certificate in Office Administration
Certificate in Office Administration
About Course
The Certificate in Office Administration program provides students with practical skills and knowledge to manage day-to-day office operations efficiently. Learners are trained in areas such as communication, record keeping, office procedures, customer relations, and basic computer applications.
Course Details
- Level: Certificate
- Course Duration: 1 Year
- No. of Terms: 4
- Requirements/Grade: D(Plain) & above
- Exam Body: CDACC
- Tuition Fee Per Term: 15,000
- Registration Fee: 1,000
- Students ID: 500
Course Outline
Module 1
- COMMUNICATION SKILLS
- EMPLOYABILITY
- INTRODUCTION TO PROCESS OFFICE DOCUMENTS 1
- OFFICE CORRESPONDENCE
- OCCUPATIONAL SAFETY AND HEALTH PRACTISES
- NUMERACY SKILLS
- DIGITAL LITERACY
- ENVIRONMENTAL LITERACY
- R
- INTRODUCTION TO SHORTHAND SKILLS 1
- FRONT OFFICE OPERATIONS
- OFFICE ERRANDS
- OFFICE MAIL MANAGEMENT
- COMPUTERIZED DOCUMENT PROCESSING
Module 2
- OFFICE PAPER RECORDS
- OFFICE REPAIRS AND MAINTENANCE
- INTRODUCTION TO SHORTHAND SKILLS 2
- UNDERTAKE BUSINESS COMMUNICATION
- TELEPHONE CALLS MANAGEMENT
Module 3
- WORK ETHICS AND PRACTICES
- INTERMEDIATE SHORTHAND SKILLS
- INTERMEDIATE OFFICE DOCUMENTS PROCESSING
- INFORMATION COMMUNICATION TECHNOLOGY
Module 4
- OFFICE PAPER RECORDS
- OFFICE REPAIRS AND MAINTENANCE
- INTRODUCTION TO SHORTHAND SKILLS 2
- UNDERTAKE BUSINESS COMMUNICATION
- TELEPHONE CALLS MANAGEMENT
How To Apply
Contact us through:
📩 Email: apply@ics.ac.ke
🌐 Website: www.ics.ac.ke
or
Visit our branches
Main Campus: Malaa Town (off Kangundo Road) – Tel: 0115 950 329
Nairobi Branch: Stanbank House, 3rd Floor, Moi Avenue – Tel: 0722 857 455
- Nakuru Branch: Uniman Buiding, 3rd Floor, along Kenyatta Avenue next to Equity Bank, Nakuru CBD- Tel 0728 077 800
- Mombasa Branch: Biashara Building, Upper Mezzanine Floor, along Nyerere Avenue near Catholic Cathedral opposite Shell Petrol Station- Tel 0740 131 917
- Kisumu Branch: Eco Bank Building, 1st Floor, Oginga Odinga Road, Kisumu CBD- Tel 0723 891 404
- Thika Branch: Thika Business Centre, 7th Floor,(Above Naivas Supermarket), Commercial Street ,Thika CBD- Tel 0798 282255
- Eldoret Branch: Tiryo Sugarland Plaza(Formerly Uchumi), 4th Floor, Oloo Street, Eldoret CBD- Tel 0743 443 460
- Virtual Branch: Stanbank House, 4th Floor, Moi Avenue, Nairobi CBD- Tel 0112 534 596
- Isiolo Branch: Isiolo Youth Innovation Centre, Isiolo-Moyale Highway, Isiolo Town- Tel 0113 499 553
- Marsabit Branch: Opposite Marsabit Stadium, next to Rubis, 1st Floor, Isiolo-Moyale Highway, Marsabit Town- Tel 0742 961 887